Common questions
Everything agents ask first.
If something isn't here, ask me directly.
Scope & licensing
What sits with me, and what stays with your license.
No. I'm not a licensed agent. I provide administrative and transaction coordination support under the direction of the sponsoring, licensed agent I'm working with. Any negotiation, advice, or decision-making stays with your license.
I handle the administrative backbone — opening files, collecting and organizing documents, tracking deadlines, coordinating with title and lenders, and keeping Command and the MLS current so everything is ready for a clean close. Anything that requires a license — pricing advice, negotiation, and any decision on behalf of your client — stays entirely with you.
No. You stay the lead on every file. I work in the background to keep things moving and surface the decisions that matter for your sign-off. Think of it as a second set of hands, not handing over the wheel.
Residential purchases, sales, listings, and leases — both buyer- and seller-side. If you have a file type you’re unsure about, just ask and I’ll tell you honestly whether it’s a fit.
My focus is KW New Orleans and agents licensed in Louisiana and Mississippi. If you’re outside that area, reach out and we’ll see whether it makes sense to work together.
How the work runs
Turnaround, tools, and day-to-day communication.
Most standard requests are handled the same business day, and always within 24 hours. Anything tied to a deadline or a closing moves to the front of the line.
Command, the local MLS, standard e-signature platforms, Google Workspace, and the KW compliance workflow. If your brokerage relies on something specific, I adapt quickly.
However works best for you — text, email, or a quick call. I keep updates proactive so you’re never wondering where a file stands, while keeping the noise down so you’re not buried in messages.
For anything tied to a deadline or a closing, reach out and I’ll respond as quickly as I can. Truly time-sensitive items don’t wait for business hours.
Only if you want them to. By default I work behind the scenes under your name. If you’d like me to communicate directly with your clients, we set that up together first.
Privacy & access
Client data and your logins, handled quietly.
Client information is kept private and used only to move the transaction forward. Files are stored securely, shared only with the parties who need them, and never used for anything outside your file.
Credentials are stored securely and used only for the tasks you’ve asked me to handle. You can change them at any time, and I only access the systems you’ve specifically approved.
Pricing & starting
What it costs and how the first file begins.
Per transaction, with clear flat rates by service level so you always know the cost up front — no hourly surprises. You can see current pricing on the Services page.
That works. Beyond full coordination there are focused add-ons — like File Complete for compliance, listing input, or closing-doc help — so you can bring me in for exactly what you need.
No minimum and no monthly commitment. Bring one file or bring them all — you use the support when you need it.
Send me one file. We’ll run it together so you can see how it feels, and go from there. No long onboarding and no contract to start.